Deskripsi Pekerjaan
You will join the KebunPRO Delivery Engineering team, responsible for configuring customer-facing environments across web, Android, and iOS, and preparing training and enablement materials during the onboarding of large estate-owner accounts, working alongside the Delivery Manager, Field Customer Support Engineers, and Product Engineering.
You will be responsible for:
Configuring and customizing React-based web application environments, as well as the Android and iOS mobile apps, for new KebunPRO customer accounts during the delivery lifecycle.
Building lightweight customer-specific UI configurations, dashboards, and views across web and mobile required for a customer's go-live.
Preparing and maintaining training materials, walkthroughs, and in-app guidance used during user enablement sessions across the web and mobile.
Participating in kickoff and discovery sessions to translate customer requirements into frontend and mobile configuration and enablement plans.
Supporting go-live and hypercare stages by resolving frontend and mobile defects and usability issues quickly to keep implementation timelines on track.
Integrating customer-facing web and mobile applications with backend and third-party APIs delivered as part of the customer's implementation.
Performing unit and integration testing for delivery-specific configurations and customizations across web and mobile.
Collaborating with Product Engineering to escalate and resolve product-level gaps discovered during delivery.
Providing technical support on on-call rotations for customers in active delivery or hypercare.
Kualifikasi
Possess at least an Advanced Diploma, Bachelor's Degree, or Master's Degree in Computer Science / IT, Engineering (Computer/Telecommunication), or equivalent.
At least 2 years of working experience in web and/or mobile application development.
Good knowledge of and familiarity with ReactJS and TypeScript.
Experience developing for Android and/or iOS (native or cross-platform, e.g. React Native/Flutter/Kotlin/Swift).
Experience creating training materials, documentation, or user enablement content is a plus.
Experience working with Source Control (Git).
Experience working with Webservices integration (REST and SOAP) and API responses (JSON and XML). Experience with OpenAPI 3.0 is a plus.
Good discipline in writing unit tests and integration tests.
Experience with cloud services such as GCP and/or AWS is a plus.
Proficiency with AI-augmented software engineering tools such as Claude, Cursor, Codex, or Antigravity to accelerate development, debugging, and documentation.
Good interpersonal skills, a team player, and able to work independently and directly with customers during time-boxed delivery engagements.
Must be analytical, a problem-solver, and comfortable operating under delivery deadlines.
Tentang Perusahaan
SawitPRO is a cutting-edge green digital agritech startup located in the heart of Jakarta. Our mission is to be the best innovator that improves the lives of everyone in the palm oil industry. Through our integrated end-to-end agri-platform, we create a win-win-win scenario for people, planet, and prosperity.
We provide integrated apps that connect the supply chain stakeholders in the palm oil industry (Mills, DO Agents, Smallholders, Harvesters, Drivers, etc.). Creating a digital ecosystem that essentially boosts their productivity with effortless work documentation, affordable yet original agri-inputs, and agronomist services.
Our commitment extends beyond providing innovative solutions; we aim to nurture every aspect of Indonesia's palm oil industry. By fostering growth and sustainability, we strive to bring positive change to the lives of individuals in the palm oil sector, one at a time.