About the Role
We are looking for a proactive and detail-oriented Ecommerce Operations Intern to support SawitPRO marketplace operations across Shopee and TikTok Shop.
You will assist the ecommerce team in managing daily marketplace activities, product listings, campaign execution, customer handling, and sales operations to help grow SawitPRO’s digital commerce ecosystem.
This role is suitable for candidates who are interested in ecommerce, marketplace business, digital marketing, and fast-paced operational environments.
Responsibilities:
Assist daily operations for Shopee & TikTok Shop
Support product upload, product listing updates, and stock monitoring
Assist campaign setup including flash sale, voucher, affiliate, and promotional activities
Support order monitoring and fulfillment coordination
Assist customer chat handling and marketplace response management
Help monitor competitor pricing, trends, and marketplace activities
Support sales recap and ecommerce reporting
Coordinate with Creative & Social Media Team for marketplace content needs
Support TikTok Shop live preparation and operational activities
Ensure product information and pricing are updated properly
Requirements
Currently pursuing Diploma/Bachelor Degree
Interested in ecommerce, marketplace operations, or digital business
Familiar with Shopee and TikTok Shop platforms
Able to operate Google Sheets / Microsoft Excel
Good communication and teamwork skills
Detail oriented, responsible, and willing to learn
Able to work in fast-paced environment
Basic understanding of social media trends is a plus
Experience managing Shopee/TikTok Shop (personal or business account)
Familiar with Canva or simple content editing
Familiar with affiliate or livestream marketplace features
Interested in digital marketing & ecommerce growth
About the Company
SawitPRO is the best innovator that improves the lives of everyone in the Palm Oil industry. SawitPRO develops an integrated end-to-end agri-platform, creating a win-win-win for people, planet and profit. Our missions are to improve the livelihood of Indonesia’s smallholders, to unlock value for the industry, and to strive in a demanding global market in traceability and sustainability of palm oil products.
We provide platforms that connect the supply chain stakeholders within the palm oil industry (i.e. Palm Oil Mills, Agents, Smallholders, and Agri Input vendors), create a digital ecosystem that removes friction points, and essentially boosts the productivity of the smallholders via access to affordable yet high quality agro-inputs, agronomic services, and high-quality planting materials.
We envision to be the game-changer that improves smallholders’ living standard, and helps our planet to meet the growing global demand for sustainable palm oil.